Locality Links C.I.C.

Consumer Champions volunteer to help protect and empower your local community and build resilience against rogue traders and scams; and make their community a safer place to live.

Locality Links CIC supports Consumer Champions to act as a bridge between local Trading Standards and the local community. It aims to make it easier for people to access information about consumer rights, protecting themselves and their community in the process.

Locality Links Consumer Champions network offers people the opportunity to:

• stop rogue trading
• expose scams
• raise awareness of product recall

Consumer Champions have the opportunity to learn about basic trading standards laws, including how to spot a scam and enforce their consumer rights. Consumer Champions are expected to:

• learn about what's happening in the local area
• share information with their community
• report details of concerns back to us

Whilst Locality Links CIC provides the overall leadership of the network it is the volunteers that develop it to suit the needs of their local area. For example previous Consumer Champions have:

• run a monthly drop in session for consumer issues at the local library
• created a newsletter for the residents on their road
• contributed to local newsletters to help spread the word